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Terms and Conditions

Welcome to Silver Wallah. By accessing or purchasing from www.silverwallah.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

Silver Wallah reserves the right to update or modify these terms at any time without prior notice.

By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

All purchases made through the website are subject to these terms.

2. Product Information

We aim to provide accurate product descriptions, images, and pricing.

Slight variations in design, colour, or finish may occur due to photography, lighting, or handcrafted nature of jewellery.

All product weights and sizes mentioned are approximate.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR).

Silver Wallah reserves the right to change prices without prior notice.

Payments must be completed through approved payment methods available on the website.

Orders will be processed only after successful payment confirmation.

4. Order Acceptance & Cancellation

Silver Wallah reserves the right to cancel or refuse any order due to pricing errors, product unavailability, or suspicious transactions.

Customers may request order cancellation before the order is shipped.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.

Silver Wallah is not responsible for delays caused by courier partners, natural events, or government restrictions.

Customers must provide accurate shipping details. Silver Wallah is not responsible for delivery issues caused by incorrect information.

6. Product Authenticity

Silver Wallah guarantees authenticity and quality of its silver jewellery.

Proper care instructions must be followed to maintain product quality.

7. Intellectual Property

All content on this website including logos, product images, text, and designs belong to Silver Wallah.

Unauthorized use, copying, or reproduction is strictly prohibited.

8. Limitation of Liability

Silver Wallah shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Customers are responsible for verifying product details before purchase.

9. Privacy

Customer information is handled according to our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of [Your City / State].

11. Contact Information

For any queries related to Terms & Conditions, contact us at:

📧 Email: Silverwallah@gmail.com 

📞 Phone: 8076332005

Return and Refund Policy


At Silver Wallah, we take pride in delivering high-quality silver jewellery crafted with care and authenticity. Customer satisfaction is extremely important to us, and we offer a transparent return and refund process.

Customers may request a return if the product received is damaged, defective, or incorrect. The return request must be raised within 2days of receiving the product. The item must be unused, unworn, and returned in its original packaging along with all tags, certificates, and invoices.

Once the returned product is received and inspected by our quality team, eligible refunds will be processed through the original payment method. Refunds are usually processed within 2-3 business days after approval.

Customized, personalized, or made-to-order jewellery pieces may not be eligible for returns or refunds unless the product is damaged or defective upon delivery.

Shipping charges, if applicable, may be non-refundable unless the return is due to an error from Silver Wallah.

Silver Wallah reserves the right to reject returns that do not meet our return conditions or show signs of use, damage, or tampering.

For return or refund requests, customers can contact us at Silverwallah@gmail.com or 8076332005 order details and product images (if required).


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